FAQS
QUALITY
Is the clothing Infant & Baby skin-friendly ?
Yes. Absolutely.
We use only Oeko-Tex Std 100 Certified European / UK grade fabrics which are pre-washed and qualified to be skin-friendly, hypo-allergenic and irritation-free.
What type of fabrics are used to make the clothing ?
We only use 100% Organic Cotton yarn based fabrics which are soft-flow dyed without the use of any carcinogenic azo-based elements.
These A++ Ultrasoft fabrics are of the following different types depending on the category of products made.
- Fine Jersey 160-170 gsm
- Interlock 190-220 gsm
- Lycra Jersey 180-190 gsm
- Loopknit 260-300 gsm
- Lycra Loopknit 260-290 gsm
ORDERS
What are the Sizes available ?
We have products in these 4 distinct Size Ranges.
- Infant (1M, 3M, 6M, 9M, 12M)
- Baby (6M, 12M, 18M, 24M)
- Boy (2Y, 3Y, 4Y, 5Y, 6Y, 8Y, 10Y, 12Y)
- Girl (2Y, 3Y, 4Y, 5Y, 6Y, 8Y, 10Y, 12Y)
What designs and sizes would I get in the packs supplied by you ?
We have Mixed Design Packs which are available at direct factory prices, offering low prices to our buyers.
These Packs are primarily offered in the Infant & Baby size segments to begin with and will gradually expand to cover the Kids size segment as well.
Owing to the low prices of our Packs, the prints & colors in the supplied items might vary a bit and may not a be perfect match with the ones displayed on the website catalog.
How can I ensure that the Size and Fit of the clothing is as per my needs ?
We request that you match the following 2 actual Critical Measurements for your Shop needs against our Product Size Charts before deciding on the sizes that you want to Order.
- Across Chest Width (T-shirt, Top, Dress, Romper, Sleepsuit)
- Relaxed Waist Circumference (Bloomer, Shorts, 3/4th, Capri, Pant, Legging, Skirt)
SHIPMENT
How do you ship the Order ? Do you offer Free Shipping ?
We ship out our Orders only through established and reputed Logistics / Courier Providers like :
- Delivery Courier, Xpressbees
- India Post - Regd Parcel
- VRL Logistics, Navata Transport, MSS Transport, ARC Roadways
Our choice of provider to ship your order out with would depend on a combination of these following factors :
- Pincode Serviceability
- Shipping Costs
- Speed of Delivery
- Minimal Risk of Damage or Pilferage
We do provide Free Shipping on our Orders, subject to certain Minimum Order Value conditions as prominently highlighted in our Website and also at Checkout. This minimum condition might vary throughout the year depending on certain times and seasons.
Why do you not offer COD facility ?
We do not provide any Cash-on-Delivery / COD option owing the exploitative nature of that facility which makes it economically unviable for our business.
We believe in the high quality of our products and would like to associate only with genuine buyers who are serious about their Orders and will not end up cancelling or turning down their Order deliveries for no proper reason.
Can you do Drop-Shipping of my Order ?
Yes. We can also handle Drop-Shipping Orders to be delivered to others on your behalf, witin India.
How many days will it take for the package to reach me ?
The shipping transit / lead times could vary based Pincode, District / City and State and also due to any bad weather conditions, seasonal shipping traffic problems and force-majeure situations.
However, all shipments will come with an ETA / Expected Time of Arrival date suggested by the Transporter / Logistics / Courier Provider themselves.
RETURNS
Do you have a Returns or Exchange facility for the goods bought ?
Since our goods are always clean and 100% QC passed, we would like to process and ship out only Confirmed Orders from our buyers. Since, we believe that if you properly match and decide on the Correct Order for products based on your Shop needs and your Budget, there should not be any other genuine reasons to return or exchange the product.